Vulnerability Indicators for the Utilities industry

What's inside?

According to the National Audit Office “A significant number of vulnerable consumers are particularly susceptible to bad outcomes or experiences from regulated services such as energy, water and telecommunications.’’

Vulnerability Indicators has been created to help Utilities organisations better identify groups of vulnerable customers and ensure they are receiving the right service for their needs.

To find out more about how you can leverage Vulnerability Indicators to deliver the right support to your customers, download our Vulnerability Indicators for Utilities product sheet.