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Ham Yard Hotel, London

November 30, 2023

Register Now
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Activating personalisation at scale is challenging for brands across all industries.

But, for those organisations that have mastered the art of a personalised customer experience, the benefits are vast: 

  • 12 x Improved conversion 
  • 14% Improved engagement 
  • 50% Improved retention

To transform your customer experience and deliver hyper-personalisation you need to feed the right data insights into your customer experience strategy.

Are you ready to transform your customer experience?

 

Connecting Insights to Activation means bridging the gap between what you know, and what you do. To successfully do so requires everything from the right MarTech stack, data integration and performance insights to the correct operational procedures across teams, and eye-catching creative assets. 

How do you get started?

 

Join us on Thursday 30th November from 13:00 - 17:00, followed by networking over drinks and canapes, at Ham Yard Hotel, London, for CACI’s annual Innovate and Accelerate conference, as we dive into how organisations like yours can take their customer experience to the next level by successfully bridging the gap between insight and action! 

With exciting presentations from leading brands across a variety of industries, and learnings from those going through their own transformation journey, this is an afternoon not to be missed! 

Register now to secure your spot!

Please note: Due to limited space, registrations are subject to approval.

 

Agenda

Subheader line to go here

10:00 AM – 00:45 PM

How to Continuously Improve Your Software

10:00 AM – 00:45 PM

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Sponsored By HubSpot

10:00 AM – 00:45 PM

How to Continuously Improve Your Software

10:00 AM – 00:45 PM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Sponsored By HubSpot

10:00 AM – 00:45 PM

How to Continuously Improve Your Software

10:00 AM – 00:45 PM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Sponsored By HubSpot

10:00 AM – 00:45 PM

How to Continuously Improve Your Software

10:00 AM – 00:45 PM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Sponsored By HubSpot

10:00 AM – 00:45 PM

How to Continuously Improve Your Software

10:00 AM – 00:45 PM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Sponsored By HubSpot

10:00 AM – 00:45 PM

How to Continuously Improve Your Software

10:00 AM – 00:45 PM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Sponsored By HubSpot

10:00 AM – 00:45 PM

How to Continuously Improve Your Software

10:00 AM – 00:45 PM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Sponsored By HubSpot

10:00 AM – 00:45 PM

How to Continuously Improve Your Software

10:00 AM – 00:45 PM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Sponsored By HubSpot

10:00 AM – 00:45 PM

How to Continuously Improve Your Software

10:00 AM – 00:45 PM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Sponsored By HubSpot

10:00 AM – 00:45 PM

How to Continuously Improve Your Software

10:00 AM – 00:45 PM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Sponsored By HubSpot

10:00 AM – 00:45 PM

How to Continuously Improve Your Software

10:00 AM – 00:45 PM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Sponsored By HubSpot

10:00 AM – 00:45 PM

How to Continuously Improve Your Software

10:00 AM – 00:45 PM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Sponsored By HubSpot

10:00 AM – 00:45 PM

How to Continuously Improve Your Software

10:00 AM – 00:45 PM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Sponsored By HubSpot

Meet the Speakers

 

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Circle_cheerful-middle-aged-woman-with-curly-hair-01

Kyle Taylor

Brand Designer

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus vitae lacus eu ex hendrerit imperdiet quis id libero.

Circle_cheerful-middle-aged-woman-with-curly-hair-01

Kyle Taylor

Brand Designer

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus vitae lacus eu ex hendrerit imperdiet quis id libero.

Circle_cheerful-middle-aged-woman-with-curly-hair-01

Kyle Taylor

Brand Designer

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus vitae lacus eu ex hendrerit imperdiet quis id libero.

Circle_cheerful-middle-aged-woman-with-curly-hair-01

Kyle Taylor

Brand Designer

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus vitae lacus eu ex hendrerit imperdiet quis id libero.

Circle_cheerful-middle-aged-woman-with-curly-hair-01

Kyle Taylor

Brand Designer

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus vitae lacus eu ex hendrerit imperdiet quis id libero.

Why you should attend

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Hear from leading organisations on how they are transforming the customer experience.
Gather tips, advice, and insights from marketing and data leaders on how to leverage data, insights and MarTech to drive innovation.
Network with your peers from across all industries.

Other upcoming events

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Guest Speakers

Speaker 1 - Dan

Daniel Lindsay

Director of CRM, Insights, Data and Analytics

Estée Lauder

With a background in CRM and retention marketing, Dan brings a wealth of MarTech and data-led marketing strategy experience. In his current role as Director of CRM, Insights, Data and Analytics at Estée Lauder, Dan is leading regional strategies, roadmap and capability building within these core areas of marketing.

Abi Shepherd

Abi Shepherd

Global Head of Media

Watchfinder & Co.

Abi joined Watchfinder & Co in 2021 to drive the global strategy for traffic acquisition alongside their in-house media teams. With over 10 years experience in Performance Marketing, spanning automotive, e-commerce and luxury, Abi is delighted to share her experiences of leveraging data to drive actionable insights.

Chris 1

Chris Mullins

Partner Sales Manager - Customer & Employee Experience

Amazon Web Services (AWS)

CACI Speakers

Mark

Mark Edwards

Head of Data Communications

CACI

Richard 1

Richard Tomlinson

Director of Data Science

CACI

Hannah Smith

Hannah Smith

Managing Consultant

CACI

jon-1

Jon Ede

Director of Managed Services

CACI

Elena

Elena Hughes

Managing Consultant

CACI

Agenda for the day

13:00 – 13:50

Arrival & Lunch

14:00 – 14:15

Welcome & Introduction

14:00 – 14:15

14:15 – 14:35

Session One

14:15 – 14:35

Daniel Lindsay, Director of CRM, Insights, Data and Analytics at Estée Lauder, will share how Estée Lauder are leveraging data and insight to transform their customer experience.

14:35 – 14:55

Session Two

14:35 – 14:55

Vision to Reality : Practical uses of AI and Deep Learning

AI has just been announced as the word of the year by Collins Dictionary, primarily because of all the news stories around ChatGPT. Richard Tomlinson, Director of Data Science, CACI will talk about some of the other AI techniques that are out there, and how CACI are practically using AI.

14:55 – 15:15

Session Three

14:55 – 15:15

Cost of Living

Mark Edwards, Head of Data Communications, and Hannah Smith, Managing Consultant, CACI will share the latest survey insights on how consumer behaviour continues to evolve due to the rising Cost of Living, and what this means for you as a marketing leader.

15:15 – 15:45

Coffee Break

15:50 – 16:10

Session Four

15:50 – 16:10

Abi Shepherd, Global Head of Media, Watchfinder & Co. will be joining us to talk about how they are successfully bridging the gap between insight and action.

16:10 – 16:30

Session Five

16:10 – 16:30

16:30 – 16:50

Session Six - Panel Session

16:30 – 16:50

16:50 – 17:00

Closing Remarks

17:00 – 19:00

Networking (over drinks and canapes)

A snapshot of last year’s conference!

  • IMG Conference 1-1
  • IMG Conference 3.4
  • IMG Conference 2.4
  • 6
  • 7
  • 3
Testimonial Image

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JENNIFER MILL

CTO, Head of Coding

Testimonial Image

"Vivamus ultrices eros non auctor gravida. Aliquam eu cursus felis, sed bibendum urna. Fusce bibendum nisl mi, ac viverra diam tincidunt ac. Suspendisse pulvina."

JENNIFER MILL

CTO, Head of Coding

Testimonial Image

"Vivamus ultrices eros non auctor gravida. Aliquam eu cursus felis, sed bibendum urna. Fusce bibendum nisl mi, ac viverra diam tincidunt ac. Suspendisse pulvina."

JENNIFER MILL

CTO, Head of Coding

Testimonial Image

"Vivamus ultrices eros non auctor gravida. Aliquam eu cursus felis, sed bibendum urna. Fusce bibendum nisl mi, ac viverra diam tincidunt ac. Suspendisse pulvina."

JENNIFER MILL

CTO, Head of Coding

Testimonial Image

"Vivamus ultrices eros non auctor gravida. Aliquam eu cursus felis, sed bibendum urna. Fusce bibendum nisl mi, ac viverra diam tincidunt ac. Suspendisse pulvina."

JENNIFER MILL

CTO, Head of Coding

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Register now to secure your spot