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Home care software that connects, confirms, and cares

Helping you plan, deliver, and manage outstanding care services.
Certa Home Care Software

Empowering care providers to deliver safe, responsive, and person-centred care.

Certa is intelligent home care software designed to help you plan, deliver, and manage high-quality, personalised care.


From digital care plans and clinically-approved assessment forms to smart scheduling, mobile workflows and CQC-aligned reporting, Certa brings your care operations into one powerful platform.

Connecting Certa Home Care Software

Connecting

Stay connected wherever you are

  • Access Certa on mobile, tablet or desktop

  • Share updates in real-time with families, carers and managers

  • Work from a single source of truth across your service

  • Two-way messaging for clients and family members via the client portal

  • Full offline working - Certa syncs with accurate timestamps once signal is restored

 

Confirming Certa Home Care Software

Confirming

Make informed decisions with smart insights

  • Understand client needs and preferences with digital care records

  • Use live dashboards and scheduled reporting to monitor care delivery

  • Customise dashboard views to ensure key data is visible at a glance

  • Schedule reports to be generated or emailed to designated recipients

  • Verify visits with app-based start/stop, client signature, or location-based check-ins

Caring Certa Home Care Software

Caring

Deliver care your clients will feel

  • Easily personalise care plans to individual needs and preferences

  • Be proactive with alerts and service trends

  • Evidence your care quality with CQC-aligned reporting and client outcomes

  • Assign tasks to visits and monitor completion to demonstrate care quality

  • Clients and families can update their own “About Me” information — adding to your person-centred service

 


Ready to See Certa in action?

Whether you're exploring new home care software or simply want to discuss ways to enhance your care services, we’d love to hear from you.

Certa's core functionality

Certa wheel with no background

Certa's Core functionality

Care planning - personal and accurate

  • Person-centred care planning with goal tracking, risk assessing and full customisation ensuring that all Client needs are outlined, tracked and reportable.

  • A suite of clinically-approved assessment and general use forms, from new client assessments, to medication assessments, consent forms, home visit records and much more.
  • The capability to add your own electronic forms, or edit our default ones to better fit your service requirements.
Rostering - the right people in the right place at the right time

  • Create detailed visit and task plans for each client, with resource requirements, tasks definitions and cyclical visit plan creation.

  • Robust and industry-leading smart scheduling features; full automatic scheduling capability which considers client preferences, availability, skills, travel time, and even prioritises Support Workers who have worked with this client before, ensuring consistency of care.

  • A wallchart view provides a visual representation of your care plans, available resources and calendar, with drag and drop allocation functionality to easily allocate, swap and deal with exceptions.

Care worker app - keeping your workforce connected
  • Ability to assign tasks to visits for Support Workers to confirmation, which can be reported to demonstrate the quality of your service.
  • Full offline working - In the event that a Support Worker is in a low or no-signal area, inTOUCH syncs with Certa once signal is restored, with accurate time-stamps. 
  • Verify the start and end of care visits in real time with NFC, client signatures or app stop/start location tagging. Support worker locations are also shared with Certa showing real-time locations of your team, ensuring responsiveness during scheduling emergencies and ensuring your Support Workers are safe while working on the field.
Finance – make managing your finances easy
  • Automatic staff timesheet population based on completed events, with manual override where necessary.
  • Build Certa’s expense management around your business rules to reimburse necessary care worker expenses.
  • Inbuilt pay calculator helps to reduce human error in complex calculations, ensuring accurate care worker pay and funder billing.
Reporting – robust operational insights
  • Visual dashboards and reports can be created based upon any data you host in Certa, with out of the box reports available from the get-go.
  • Gain deep insight into all areas of your business, from care plans and visits to financial management and system administration.
  • Easily download your reports in your preferred format or to use with your favourite tools.
Portal – make your services transparent
  • Enable authorised users from outside of your service to access key information relevant to specific clients’ care.
  • Perfect for friends and family, other professionals involved in a client’s care and the client themselves to keep abreast of the service you are providing.
  • Fully secure with 2FA and client consent.
Support & compliance – ensuring your ongoing success
  • Certa is a fully cloud-based solution which can be accessed from any internet connected device.
  • This further supports Certa being a scalable solution which can grow with you.
  • It also makes Certa quick and easy to implement, with our team on hand to provide any training on using the system.
  • CACI, the company behind Certa, has a plethora of security standards and certifications, please ask for more details.


Related resources

Top 7 features (1) White paper
Top 7 features needed in your home care software.
DOWNLOAD NOW >>
CQC checklist CQC Checklist
Achieve outstanding CQC inspection results.
DOWNLOAD NOW >>
supports Product brochure
How Certa supports the delivery of outstanding care services.
DOWNLOAD NOW >>

Book a Certa demo