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Improve your care delivery and efficiency with Certa

Helping you plan, deliver and manage outstanding care services.
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Empowering care providers to deliver person-centred care.

Certa offers an easy-to-use solution for recording, reporting and coordinating care, connecting those involved, confirming best practices and supporting caring relationships.

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Connecting

Stay fully connected with Certa

  • Access Certa anywhere, anytime.
  • Work from a single source of truth.
  • Communicate with everyone involved at every step of the journey with messaging, apps and portals.
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Accurate and informed care with Certa

  • Understand and meet the needs and preferences of your clients.
  • In depth reporting and analysis tools help you understand your processes and capture a true picture of your activities out in the field.
  • Ensure the right people are in the right place at the right time across your services.
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Caring

Exceptional & personalised care with Certa

  • Deliver outstanding, person-centred care to your clients.
  • Be proactive to changing demands across your services.
  • Evidence the outstanding work you are doing when it comes to CQC inspections.

Interested in a demo?

Whether you're exploring new care management software or simply want to discuss ways to enhance your care services, we'd love to hear from you!

Certa's core functionality

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Certa's Core functionality

Care planning - Personal and accurate
  • Person-centred care planning, defining everything you need to know about a client’s care.

  • Standard assessments with date effective forms linked to client records.

  • About Me profile: complete understanding of a client’s needs.

  • eMAR medication management with all client medication needs, types and administration.

Rostering - the right people in the right place at the right time
  • Create detailed visit and task plans for each client, with resource requirements, tasks definitions and cyclical visit plan creation.

  • Auto-generate future care plans based on client needs and staff availability, with Certa’s best fit allocation feature.

  • A wallchart view provides a visual representation of your care plans, available resources and calendar, with drag and drop allocation functionality to easily allocate, swap and deal with exceptions.

Care worker app - keeping your workforce connected
  • Eliminate paper rosters and timesheets, equipping care workers with all the information on their visits and what’s required.
  • Facilitate care management out in the field, with care workers able to record visit information at the point of care.
  • Verify the start and end of care visits in real time with NFC or client signatures.
  • Enhance lone worker safety with a panic button embedded in the app.
  • Easily available on Android and iOS.
Finance – make managing your finances easy
  • Automatic staff timesheet population based on completed events, with manual override where necessary.
  • Build Certa’s expense management around your business rules to reimburse necessary care worker expenses.
  • Inbuilt pay calculator helps to reduce human error in complex calculations, ensuring accurate care worker pay and funder billing.
Reporting – robust operational insights
  • Visual dashboards and reports can be created based upon any data you host in Certa, with out of the box reports available from the get-go.
  • Gain deep insight into all areas of your business, from care plans and visits to financial management and system administration.
  • Easily download your reports in your preferred format or to use with your favourite tools.
Portal – make your services transparent
  • Enable authorised users from outside of your service to access key information relevant to specific clients’ care.
  • Perfect for friends and family, other professionals involved in a client’s care and the client themselves to keep abreast of the service you are providing.
  • Fully secure with 2FA and client consent.
Support & compliance – ensuring your ongoing success
  • Certa is a fully cloud-based solution which can be accessed from any internet connected device.
  • This further supports Certa being a scalable solution which can grow with you.
  • It also makes Certa quick and easy to implement, with our team on hand to provide any training on using the system.
  • CACI, the company behind Certa, has a plethora of security standards and certifications, please ask for more details.

Related resources

shutterstock_2114108477 White paper
Top 7 features needed in your care management software.
shutterstock_2256588237 CQC Checklist
Achieve outstanding CQC inspection results.
shutterstock_2291498477 Product brochure
How Certa supports the delivery of outstanding care services.

Book a Certa demo