Skip to content
Retail Briefing 2025 Master Logo_Logo RGB + WHITE (1)

Unlock the Future of Customer Engagement

Join our expert panel for an exclusive look at how leading brands are using data-driven strategies to drive retention, revenue, and real results with Braze.

Key details
calendar_add_on
18 Mar 2026
alarm
13:00
cast_for_education
In-person conference
5 Days
13 Hours
45 Minutes
30 Seconds
Register today
eating

We are delighted to be back with our annual Retail Briefing conference!

Uniting peers from across the property, retail, leisure and grocery sectors to hear, share, and discuss the latest consumer trends.
Increasingly, the how, where, and why of consumer spending behaviours is driven by their wants – not simply their needs.

Determining where a brand sits within the spectrum of necessity versus luxury and using that understanding to guide location, asset and engagement strategies is a vital part of creating destinations that put the consumer at the core. 

But today’s consumer is complex. A need for one is a want for another. And the spectrum is not static. It can change depending on the circumstance, the channel, and the individual consumer’s motivations.


How can you keep up with what consumers want, what consumers need, and how that spectrum differs by group?

 
We’re delighted to be back with our annual Retail Briefing event, taking place at the Ham Yard Hotel on the afternoon of Wednesday 18th March 2026.
 
Join us as we dive into the details of what’s driving complexity in consumer spend, so you can understand, respond to, and inspire today’s consumer.

In an ongoing, volatile economy,  an era where social media is creating and cancelling trends faster than ever, and with an increasingly competitive landscape as international brands reach the UK– understanding what’s driving consumer choice and spending patterns now and in the future has never been more essential, and yet evermore challenging.


Join us as we dive into the data to help you understand:

  • What's fuelling consumers' move from obligation to choice across different categories.
  • Key drivers behind evolving spending patterns.
  • How to maintain market share and loyalty as new brands enter the UK.
  • How different demographic groups behave when making specific types of purchases.
  • How to use these insights to craft offerings and messaging tailored to the right place and situation.
  • How to create spaces that service both wants and needs – both in the UK and in global markets as you expand.

You’ll hear from experts within CACI, sharing insights from our proprietary datasets as well as expert voices across the retail, leisure and property sectors on how they are creating spaces, brands and experiences driven by consumer desires.

Benefits of attending

hear 2
Hear from leading organisations on how they are transforming their customer experience through in-depth consumer understanding.
Insights 1
Gather tips, advice, and insights from industry leaders on how to leverage data and insights to build strategies that cover both wants and needs.
peer
Network with your peers from the property and retail sectors.

Please enter your details below to register

What we’ll cover

Day 1
15th May 2022
Day 2
16th May 2022
Day 3
17th May 2022
How to Continuously Improve Your Software
10:00 AM – 00:45 PM
placeholder-person-round
First Lastname
CMO

Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Enim vel vulputate aliquam ipsum turpis sem.

How to Continuously Improve Your Software
10:00 AM – 00:45 PM
placeholder-person-round
First Lastname
CMO

Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Enim vel vulputate aliquam ipsum turpis sem.

How to Continuously Improve Your Software
10:00 AM – 00:45 PM
placeholder-person-round
First Lastname
CMO

Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Enim vel vulputate aliquam ipsum turpis sem.

Meet the speakers
Save my spot
placeholder-person-round
First Lastname
CMO
Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Enim vel vulputate aliquam ipsum turpis sem.
placeholder-person-round
First Lastname
CMO
Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Enim vel vulputate aliquam ipsum turpis sem.
placeholder-person-round
First Lastname
CMO
Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Enim vel vulputate aliquam ipsum turpis sem.
placeholder-person-round
First Lastname
CMO
Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Enim vel vulputate aliquam ipsum turpis sem.
placeholder-person-round
First Lastname
CMO
Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Enim vel vulputate aliquam ipsum turpis sem.
placeholder-person-round
First Lastname
CMO
Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Enim vel vulputate aliquam ipsum turpis sem.
placeholder-person-round
First Lastname
CMO
Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Enim vel vulputate aliquam ipsum turpis sem.
7
Speakers

Our sponsors

placeholder-speaker
First Lastname
CMO
Company

Mauris vitae quam in justo dictum sodales. In eget tortor a nunc vehicula tempor. Nam ac tincidunt ipsum, eget accumsan nisi. Praesent porta, magna vitae dapibus pharetra, erat eros efficitur nunc, in mattis lectus libero a velit. Nulla facilisi.

Upcoming Events
placeholder-event-2
Event Title
Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum.
View event
placeholder-event-3
Event Title
Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum.
View event

Ready to Get Started? We’ve Got Answers, Too

Question One

Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum.

Question Two

Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum.

Question Three

Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum.

Question Four

Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum.

Title goes here

Perfect for brands re-platforming from one technology (such as Adobe or Salesforce) to Braze. This service will quickly get Braze ready for use across all your channels. CACI’s experts will ensure you are implementing valuable use cases, and getting return from your investment in Braze in a matter of weeks along with ensuring the platform is setup, so you’re not limited or held back in the future.

Take a look at last year's conference