--- title: CACI | Retail Briefing 2026 --- [Skip to content](https://info.caci.co.uk/caci-retail-briefing-2026#l-main-content) [![CACI Logo](https://info.caci.co.uk/hubfs/CACI%20Website%20Theme%202025/Brand/caci-logo-white.svg "CACI Logo")](https://info.caci.co.uk/?hsLang=en-gb) [Secure your spot](https://info.caci.co.uk/caci-retail-briefing-2026#form_1) ![Retail Briefing 2025 Master Logo_Logo RGB + WHITE (1)](https://info.caci.co.uk/hs-fs/hubfs/Retail%20Briefing%202025%20Master%20Logo_Logo%20RGB%20+%20WHITE%20(1).png?width=500&height=162&name=Retail%20Briefing%202025%20Master%20Logo_Logo%20RGB%20+%20WHITE%20(1).png "Retail Briefing 2025 Master Logo_Logo RGB + WHITE (1)") # Unlock the Future of Customer Engagement Join our expert panel for an exclusive look at how leading brands are using data-driven strategies to drive retention, revenue, and real results with Braze. Key details ![calendar_add_on](https://info.caci.co.uk/hubfs/CACI%20Website%20Theme%202025/icons/calendar_add_on.svg) 18 Mar 2026 ![alarm](https://info.caci.co.uk/hubfs/CACI%20Website%20Theme%202025/icons/alarm.svg) 13:00 ![cast_for_education](https://info.caci.co.uk/hubfs/CACI%20Website%20Theme%202025/icons/cast_for_education.svg) In-person conference 5 Days 13 Hours 45 Minutes 30 Seconds [Register today](https://info.caci.co.uk/caci-retail-briefing-2026#form_1) ![eating](https://info.caci.co.uk/hubfs/eating.jpg "eating") # We are delighted to be back with our annual Retail Briefing conference! ###### Uniting peers from across the property, retail, leisure and grocery sectors to hear, share, and discuss the latest consumer trends. Link goes here if needed Increasingly, the how, where, and why of consumer spending behaviours is driven by their wants – not simply their needs. Determining where a brand sits within the spectrum of necessity versus luxury and using that understanding to guide location, asset and engagement strategies is a vital part of creating destinations that put the consumer at the core.  But today’s consumer is complex. A need for one is a want for another. And the spectrum is not static. It can change depending on the circumstance, the channel, and the individual consumer’s motivations. ### **How can you keep up with what consumers want, what consumers need, and how that spectrum differs by group?**   We’re delighted to be back with our annual Retail Briefing event, taking place at the **Ham Yard Hotel** on the afternoon of **Wednesday 18th March 2026**.   Join us as we dive into the details of what’s driving complexity in consumer spend, so you can understand, respond to, and inspire today’s consumer. In an ongoing, volatile economy,  an era where social media is creating and cancelling trends faster than ever, and with an increasingly competitive landscape as international brands reach the UK– understanding what’s driving consumer choice and spending patterns now and in the future has never been more essential, and yet evermore challenging. ### **Join us as we dive into the data to help you understand:** - What's fuelling consumers' move from obligation to choice across different categories. - Key drivers behind evolving spending patterns. - How to maintain market share and loyalty as new brands enter the UK. - How different demographic groups behave when making specific types of purchases. - How to use these insights to craft offerings and messaging tailored to the right place and situation. - How to create spaces that service both wants and needs – both in the UK and in global markets as you expand. You’ll hear from experts within CACI, sharing insights from our proprietary datasets as well as expert voices across the retail, leisure and property sectors on how they are creating spaces, brands and experiences driven by consumer desires. [Register now to secure your place](https://info.caci.co.uk/caci-retail-briefing-2026#form_1) ## Benefits of attending ![hear 2](https://info.caci.co.uk/hubfs/hear%202.svg) ###### Hear from leading organisations on how they are transforming their customer experience through in-depth consumer understanding. ![Insights 1](https://info.caci.co.uk/hubfs/Insights%201.svg) ###### Gather tips, advice, and insights from industry leaders on how to leverage data and insights to build strategies that cover both wants and needs. ![peer](https://info.caci.co.uk/hubfs/peer.svg) ###### Network with your peers from the property and retail sectors. Save my spot ## What we’ll cover Agenda 18th March 2026 Arrival & Registration 1.00 PM – 2.00 PM Welcome & Introduction from Chris Lidington, CACI 2.00 PM – 2.10 PM Session One | How are global trends shaping the desires and requires of local consumers from Martha Dobbs and Kate McGoldrick, CACI 2.10 PM – 2.40 PM Session Two | Compass One presentation from Amanda Mason, Marketing Director and Ben Dawson, Head of E15, Compass One 2.40 PM – 3.00 PM Session Three | The unveiling of Acorn Live with Mark Edwards, CACI 3.00 PM – 3.10 PM Coffee Break 3.10 PM – 3.40 PM Session Four | Realty Income presentation from Jess Ford, Director, Asset Management, Realty Income 3.40 PM – 4.00 PM Session Five | How places react to varying desires and requires from Martha Dobbs and Kate McGoldrick, CACI 4.00 PM – 4.30 PM Desire vs Require: Panel Discussion with Industry leaders 4.30 PM – 4.55 PM To conclude the day, we’re bringing together four industry experts from across real estate and retail to discuss how retail destinations must continue to remain relevant as trends continue to evolve and shape consumers' wants and needs. Chair: Gemma Holland Wright, CACI **Panellists:** Stuart Fyfe, Managing Director - Retail, Canary Wharf Group Lily Payne, Managing Consultant - Leisure, CACI Will Minnett, Head of Insights, McArthurGlen Group Simon Morris, Managing Partner, GCW Closing Remarks 4.55 PM – 5.00 PM Drinks & Canapes 5.00 PM – 7.00 PM --- #### Please enter your details below to register --- Meet the CACI speakers [Register today](https://info.caci.co.uk/caci-retail-briefing-2026#form_1) ![Kate M](https://info.caci.co.uk/hs-fs/hubfs/Kate%20M.png?width=200&height=200&name=Kate%20M.png) Kate McGoldrick Senior Consultant Kate is a Senior Consultant at CACI, working across various consumer data sets, mapping, and all things retail. ![Mark E](https://info.caci.co.uk/hs-fs/hubfs/Mark%20E.png?width=200&height=200&name=Mark%20E.png) Mark Edwards Head of Data Communications Mark is CACI's data communicator, helping the business understand and effectively utilise data. ![Martha D](https://info.caci.co.uk/hs-fs/hubfs/Martha%20D.png?width=200&height=200&name=Martha%20D.png) Martha Dobbs Senior Consultant Martha is a Senior Consultant within CACI, sitting within Property Consulting. ![Chris L](https://info.caci.co.uk/hs-fs/hubfs/Chris%20L.png?width=200&height=200&name=Chris%20L.png) Chris Lidington Director of Retail, Logistics and FMCG Chris works with brands to build successful retail strategies that complement multi-channel retail ecosystems. ![Gemma HW](https://info.caci.co.uk/hs-fs/hubfs/Gemma%20HW.png?width=200&height=200&name=Gemma%20HW.png) Gemma Holland Wright Head of Property Client Relations Gemma leads the client relations teams within the Property extension of CACI. --- Meet the guest speakers [Save my spot](https://info.caci.co.uk/caci-retail-briefing-2026#form_1) ![Amanda Mason (1) (002)](https://info.caci.co.uk/hs-fs/hubfs/Amanda%20Mason%20(1)%20(002).png?width=200&height=200&name=Amanda%20Mason%20(1)%20(002).png) Amanda Mason Marketing Director – One Retail | Compass Group Amanda is an experienced marketing and communications leader with over thirteen years’ experience across B2C and B2B sectors, including hospitality, leisure, education, travel, and retail. As Marketing Director for One Retail, part of Compass Group, she leads brand and marketing strategy across a diverse estate, shaping customer experiences that are both commercially successful and emotionally engaging alongside in-house and high-street partners. ![Compass Portraits #16_Ben](https://info.caci.co.uk/hs-fs/hubfs/Compass%20Portraits%20%2316_Ben.png?width=200&height=200&name=Compass%20Portraits%20%2316_Ben.png) Ben Dawson Head of E15 – Compass One | Compass Group UK & Ireland Ben is an experienced leader in applied data and analytics in the hospitality and automotive industries. He is Head of E15 for Compass One, the family of Compass Group brands which includes One Retail, ESS, Medirest, White Oaks and Cuisine Centre, where his responsibilities include business intelligence and insight, data science and consumer pricing. Ben’s role bridges the gap between data and the operational realities of decision making. ![Stuart Fyfe](https://info.caci.co.uk/hs-fs/hubfs/Stuart%20Fyfe.png?width=200&height=200&name=Stuart%20Fyfe.png) Stuart Fyfe Managing Director | Canary Wharf Following a successful agency career with Knight Frank and Lunson Mitchenall, Stuart joined CWG in 2012 and has since played a central role in transforming the Canary Wharf estate into a dynamic, continuously evolving destination. Stuart is part of the team responsible for asset managing over 1.8 million sq ft of retail, hospitality, services, and amenities, with significant additional space in the development pipeline. His remit also extends to hotels, out‑of‑home advertising, filming, and the estate’s cultural venues—ensuring Canary Wharf remains a vibrant place to live, work, and visit. ![Will Minnett](https://info.caci.co.uk/hs-fs/hubfs/Will%20Minnett.png?width=200&height=200&name=Will%20Minnett.png) Will Minnett Head of Insight | McArthurGlen Group Will is an experienced global insight leader with over a decade of experience across retail, real estate, and consumer sectors. As Head of Insight at McArthurGlen Group, he oversees data, research, analytics, and global insight strategy for a €6bn revenue business operating 22 designer outlets across eight countries. Will leads a high-performing team that delivers insights that shape commercial decision-making, customer strategy, and long-term growth. He works closely with senior stakeholders to embed data-driven thinking, analytics, and business intelligence across the organisation, supporting performance and elevating customer experience at scale. ![Jess Ford 1.1](https://info.caci.co.uk/hs-fs/hubfs/Jess%20Ford%201.1.jpg?width=200&height=200&name=Jess%20Ford%201.1.jpg) Jess Ford Director, Asset Management | Realty Income Jess Ford is a Director in the Asset Management team at Realty Income, where she is responsible for driving performance across a large and diverse retail portfolio. Based in London, Jess leads asset strategy, leasing and value creation across a portfolio of 25 retail parks, working closely with occupiers and advisors to enhance income resilience and long-term returns. She brings a pragmatic, data-informed perspective to portfolio decision-making, shaped by hands-on experience managing complex assets across evolving consumer and market conditions. ![Simon Morris GCW](https://info.caci.co.uk/hs-fs/hubfs/Simon%20Morris%20GCW.jpg?width=683&height=683&name=Simon%20Morris%20GCW.jpg) Simon Morris Managing Partner | GCW Simon Morris is Managing Partner at GCW and a strategic adviser to owners, occupiers and investors across town centre real estate. He has over 25 years’ experience advising on portfolio optimisation, expansion and rationalisation, business review, restructuring and value creation. His work is focused on helping clients make better property decisions while supporting the long-term resilience of town centres. --- ## Our sponsors ![Snowflake_Logo](https://info.caci.co.uk/hs-fs/hubfs/Snowflake_Logo.png?width=1280&height=307&name=Snowflake_Logo.png) ![Snowflake_Logo](https://info.caci.co.uk/hs-fs/hubfs/Snowflake_Logo.png?width=1280&height=307&name=Snowflake_Logo.png) ![Snowflake_Logo](https://info.caci.co.uk/hs-fs/hubfs/Snowflake_Logo.png?width=1280&height=307&name=Snowflake_Logo.png) ![Snowflake_Logo](https://info.caci.co.uk/hs-fs/hubfs/Snowflake_Logo.png?width=1280&height=307&name=Snowflake_Logo.png) ![Snowflake_Logo](https://info.caci.co.uk/hs-fs/hubfs/Snowflake_Logo.png?width=1280&height=307&name=Snowflake_Logo.png) ![Snowflake_Logo](https://info.caci.co.uk/hs-fs/hubfs/Snowflake_Logo.png?width=1280&height=307&name=Snowflake_Logo.png) ![Snowflake_Logo](https://info.caci.co.uk/hs-fs/hubfs/Snowflake_Logo.png?width=1280&height=307&name=Snowflake_Logo.png) ![Snowflake_Logo](https://info.caci.co.uk/hs-fs/hubfs/Snowflake_Logo.png?width=1280&height=307&name=Snowflake_Logo.png) ![Snowflake_Logo](https://info.caci.co.uk/hs-fs/hubfs/Snowflake_Logo.png?width=1280&height=307&name=Snowflake_Logo.png) ![placeholder-speaker](https://info.caci.co.uk/hs-fs/hubfs/CACI%20Website%20Theme%202025/placeholders/placeholder-speaker.png?width=349&height=363&name=placeholder-speaker.png) First Lastname CMO Company Mauris vitae quam in justo dictum sodales. In eget tortor a nunc vehicula tempor. Nam ac tincidunt ipsum, eget accumsan nisi. Praesent porta, magna vitae dapibus pharetra, erat eros efficitur nunc, in mattis lectus libero a velit. Nulla facilisi. Upcoming Events ![placeholder-event-2](https://info.caci.co.uk/hs-fs/hubfs/CACI%20Website%20Theme%202025/placeholders/placeholder-event-2.png?width=334&height=305&name=placeholder-event-2.png) Event Title Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. View event ![placeholder-event-3](https://info.caci.co.uk/hs-fs/hubfs/CACI%20Website%20Theme%202025/placeholders/placeholder-event-3.png?width=334&height=305&name=placeholder-event-3.png) Event Title Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. View event ## Ready to Get Started? We’ve Got Answers, Too ### Question One Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. ### Question Two Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. ### Question Three Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. ### Question Four Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. Lorem ipsum dolor sit amet consectetur. Enim diam curabitur consequat massa a venenatis ipsum. ## Title goes here Perfect for brands re-platforming from one technology (such as Adobe or Salesforce) to Braze. This service will quickly get Braze ready for use across all your channels. CACI’s experts will ensure you are implementing valuable use cases, and getting return from your investment in Braze in a matter of weeks along with ensuring the platform is setup, so you’re not limited or held back in the future. # Take a look at last year's conference ---   ![caci-logo-white](https://info.caci.co.uk/hubfs/CACI%20Website%20Theme%202025/Brand/caci-logo-white.svg "caci-logo-white") © 2026 CACI Limited. All rights reserved CACI Limited (Registered number 01649776) is registered in England and Wales with its registered office at CACI House, Avonmore Road, London, W14 8TS. **Terms of use:** [Legal](https://www.caci.co.uk/legal/) [Privacy](https://www.caci.co.uk/data-privacy/) [Cookies Policy](https://www.caci.co.uk/data-privacy/cookie-policy/) **Follow us:**